Debt Management Program
Introducing InCharge Debt Solutions
Please remember that not all creditors will process proposals immediately – it may take up to a few weeks before a creditor notifies us that a proposal has been accepted. Some creditors may request a slightly higher payment than proposed, in which case, we will notify you immediately.
The first few months are crucial to your success on a Debt Management Program (DMP). That’s why InCharge Debt Solutions provides special debt management counseling during this period. We call it our Personal Touch program. Your Personal Care Counselor will partner with you through the start of your DMP to ensure that your proposals are accepted and you are receiving creditor benefits. And you can contact your counselor any time to:
* Change your payment method (for example: to enroll in E-Pay)
* Notify them of creditors calling you
* Report errors on your statements
* Get answers to all of your questions
Before your creditors extend special benefits like lower interest rates and waived late fees, you must first be consistent with your payments through InCharge. Most creditors start granting benefits upon acceptance of your proposals. However, some creditors can take up to three consecutive payments before offering full benefits. That’s why it is so important to carefully review your monthly creditor statements – when benefits are granted, they will be reflected on there. You should also check each month to make sure that you are receiving credit for payments made through InCharge.
As promised, the collection calls will stop. However, in some cases it takes approximately three consecutive payments from InCharge, on your behalf, before the calls stop completely. Should a creditor call, please inform them that you are working with InCharge Debt Solutions. If they call again, notify your counselor and they will contact the creditor.
It is critical that you do not make any additional charges on any of your credit cards once you have enrolled in the program. In fact, if you do incur new charges, you could jeopardize your acceptance into the program. Any additional charges could also affect your payment schedule and your monthly payment amount, because it is a function of your balance. As a result, your proposal could reflect an incorrect amount. Read More about Debt Management Help
